Refund policy
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it:
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Unworn
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Unused
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Unwashed
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With original tags
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In original packaging
You’ll also need the receipt or proof of purchase.
To start a return, contact us at:
info@8limbscompany.com
Returns must be sent to the following address:
[INSERT RETURN ADDRESS]
Items sent back without first requesting a return will not be accepted.
You can always email us with questions.
Damages and Issues
Please inspect your order upon arrival and contact us immediately if:
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The item is defective
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The item is damaged
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You received the wrong item
We will evaluate the issue and make it right.
Exceptions / Non-Returnable Items
We do not accept returns for:
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Custom or personalized items
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Limited edition or final sale items
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Gift cards
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Personal items such as hand wraps (for hygiene reasons)
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Accessories that have been opened or used
Please contact us if you have questions about a specific item.
Exchanges
The fastest way to exchange an item is to:
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Request a return
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Once accepted, send the item back
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Purchase the new item separately
This guarantees your desired size or design doesn’t sell out.
European Union 14-Day Cooling-Off Period
If your order is shipped to the EU, you have 14 days to cancel or return your order for any reason.
Items must still be:
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Unworn
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Unused
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With tags
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In original packaging
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With proof of purchase
Refunds
We will notify you once your return is:
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Received
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Inspected
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Approved or denied
If approved, a refund will be processed to your original payment method within 10 business days.
Please remember that your bank or credit card provider may take additional time to post the refund.
If more than 15 business days have passed since your return was approved and you have not received your refund, contact us at:
info@8limbscompany.com